Terms and Conditions - Flat Clearance Tottenham
Introduction
Welcome to Flat Clearance Tottenham. These terms and conditions govern your use of our services. By engaging with us, you agree to abide by these terms. Please read them carefully to ensure a clear understanding of our policies and procedures.
Service Terms
Scope of Services
Flat Clearance Tottenham offers comprehensive clearance services for both residential and commercial properties. Our services include the removal of furniture, appliances, and other household or office items. We ensure that all items are handled responsibly, with a focus on recycling and donating to local charities where possible.
Booking and Scheduling
Bookings can be made through our online platform or by contacting our customer service team. We strive to accommodate your preferred schedule, though availability may vary based on demand. Once a booking is confirmed, you will receive a detailed itinerary outlining the date, time, and services to be provided.
Service Execution
On the day of clearance, our professional team will arrive punctually and prepared to handle the agreed-upon tasks. We advise removing any personal or valuable items beforehand to facilitate a smooth process. Our team is trained to handle items with care, ensuring minimal disruption to your property.
Payment Terms
Fees and Charges
Our fees are determined based on the volume and type of items to be cleared, the complexity of the job, and the location. A detailed quotation will be provided before the commencement of services, ensuring transparency in our pricing structure.
Payment Methods
We accept various payment methods, including credit/debit cards, bank transfers, and cash payments upon completion of the service. All payments are processed securely to protect your financial information.
Cancellation Policy
Clients may cancel their bookings up to 24 hours in advance without incurring any fees. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee, equivalent to a percentage of the total service charge, to cover our administrative costs.
Liability
Flat Clearance Tottenham is committed to providing high-quality services; however, we are not liable for any incidental or consequential damages that may occur during the clearance process. Clients are advised to inform us of any fragile or valuable items to ensure appropriate handling.
Privacy Policy
We prioritize your privacy and are dedicated to safeguarding your personal information. Any data collected during the booking process is used solely for service provision and will not be shared with third parties without your consent.
Health and Safety
Our team adheres to strict health and safety guidelines to protect both our staff and clients. This includes the use of personal protective equipment and the safe handling of heavy or hazardous items.
Dispute Resolution
In the unlikely event of a dispute, we encourage clients to contact our customer service team to seek an amicable resolution. If a satisfactory agreement cannot be reached, the matter may be escalated to a relevant regulatory body.
Amendments to Terms
Flat Clearance Tottenham reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws applicable in Tottenham. Any legal actions arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.